The Kentucky Relay Service enables the hearing or speech-impaired to call the FTSB office to request service or information. To reach the Kentucky Relay Service TDD users call 1-800-643-6056, for voice users call 1-800-648-6057. Give the operator the FTSB toll-free telephone number.

All Federated Transportation buses are wheelchair equipped. Federated Transportation policy requires that all wheelchairs be strapped down and secured. If a passenger refuses to be secured, no service will be provided.
 

Federated Transportation policy requires that all children be removed from strollers and those strollers are folded and stowed away.